Upload an asset
You can add three types of assets from Manage > Assets: file uploads, web page URLs, and folders. Click Add assets to choose which type to add.1
Open the Assets library
Navigate to Manage > Assets. Any existing assets are listed here. Click Add assets to begin.
2
Choose what to add
Select one of the three options:
- Upload file(s) from the computer — drag and drop files or click the grey box to select them. Supports PDFs, documents, and other common file formats. When uploading multiple files at once, permissions apply to all files in the batch and asset names default to their filenames.
- Add Web page URL — enter a URL and a display name to share a link to an external resource such as a landing page, playbook, or shared drive folder.
- New Folder — create a folder with a name and description to group related files together.
3
Define who has access
Set the Who has access permission before saving. See the Defining access section below for the full list of options.
4
Save the asset
- For file uploads, click Upload.
- For URL assets, click Add.
- For new folders, click Add.
Defining access
Every asset has a Who has access setting that controls which users can see it in the partner portal. You set this when you create an asset or edit an existing one.My team
Visible only to your internal coworkers. Partners have no access. Use this for internal-only reference material or documents not yet ready for partners.
Some partners
Visible to a specific subset of partners. Choose any combination of:
- Program level — for example, all Gold-tier resellers.
- Group — for example, all partners in the Asia group.
- Individual partner — grant exclusive access to a single partner company.
Everyone
Visible to all users — your team and every partner in the portal. Best for universal resources like general brand guidelines or public product sheets.
Edit an asset
You can update an asset’s name, description, access permissions, or underlying file at any time without deleting and re-uploading.1
Locate the asset
Go to Manage > Assets and hover over the asset you want to change.
2
Open the edit view
Click the Edit button that appears on hover.
3
Update the fields
You can change:
- Name — the short label partners see in the portal.
- Description — additional context shown alongside the asset.
- Access permissions — update who can see the asset without disrupting existing users.
4
Replace the underlying file (file assets only)
If you need to swap out the file itself — for example, to publish a newer version of a PDF — click Remove to detach the current file, then upload the replacement. Click Update to save.
Replacing the file on an existing asset preserves the asset’s sharing history and access settings. Partners who already had access to the old version will see the updated file automatically.
Review partner permissions on assets
When you have a large library, it is easy to lose track of which partners can see which files. Kiflo lets you review permissions per asset.- Go to Manage > Assets and click Edit on the asset you want to inspect.
- Look at the Who has access section.
- My team — no partners have access.
- Everyone — all partners have access.
- Some partners — click Review permissions to see a full list of every partner who currently has access based on the programs, groups, or individual selections you configured.
