> For the complete documentation index, see [llms.txt](https://docs-vnext.kiflo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-vnext.kiflo.com/manage-partners/onboarding/how-to-manage-onboarding-pipelines.md).

# ​How to manage onboarding pipelines?

This page explains how to create or delete onboarding pipelines. In order to have a global overview of partner onboarding on Kiflo, please read [Partner Onboarding](/manage-partners/onboarding/partner-onboarding.md).

## Create new pipeline

Go to **Manage** > **Partner onboarding**, then click the **New pipeline** button:

![](https://3041514930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKkJn82Qo5a0Y4fOsoQzo%2Fuploads%2Fgit-blob-bf086409aeb559d370d4516bd7be6ddea75be05a%2F6346b8cf62a58869ee5f0de5.png?alt=media)

Choose a **name** for your new pipeline (ex: " *Reseller onboarding*", "*Solution providers onboarding*").

Define the pipeline visibility for partners:

* Toggle on **Visible to partner main contacts** to make the pipeline, its stages, and actions visible to the partner main contacts. So they can complete actions from their partner portal.
* Toggle off **Visible to partner main contacts** to hide the onboarding process from partners. They won't be able to complete actions from their portal.

Finally, click **Add**:

![](https://3041514930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKkJn82Qo5a0Y4fOsoQzo%2Fuploads%2Fgit-blob-cda6c511eed8724cef0143d5a2b208b413b05a0b%2F650c8b32943ad50714f7b61a.png?alt=media)

## Delete existing pipeline

You have two ways of deleting onboarding pipelines:

1. From the Partner onboarding page
2. From a particular onboarding pipeline's page

### From the Partner onboarding page

Go to the **Partner onboarding** page, select the pipeline you want to delete, then click the **Delete** button:

![](https://3041514930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKkJn82Qo5a0Y4fOsoQzo%2Fuploads%2Fgit-blob-4803f36f992a6fd8473ba6ecced1710249a4f297%2F6346bba5cf38bc37aecf8da9.png?alt=media)

### From a particular onboarding pipeline's page

Open the onboarding pipeline you want to delete, then click the **Actions** menu, then **Delete**:

![](https://3041514930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKkJn82Qo5a0Y4fOsoQzo%2Fuploads%2Fgit-blob-3b4040fa1de4c623dba5a135c8f90326f26f0b13%2F6346bbf062a58869ee5f0df8.png?alt=media)

{% hint style="warning" %}
**Deleting pipeline with partners**

You cannot delete an onboarding pipeline containing partners. You need first to move partners to another onboarding pipeline.
{% endhint %}

## Change visibility for partners

At any time you can change the onboarding pipeline's visibility:

* Make it visible for partner main contacts
* Hide it from the partner's main contacts

In order to change the visibility:

* Open the pipeline's page
* Click on the **Edit** link in the **About this pipeline** section
* Toggle on or off **Visible to partner main contacts**

![](https://3041514930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKkJn82Qo5a0Y4fOsoQzo%2Fuploads%2Fgit-blob-db3a01b103e6114bb21265405d816915a86706f6%2F650c8e9c15e8de2d9d3259db.png?alt=media)

{% hint style="info" %}
**How do you choose to hide it or make it visible?**

* Make the onboarding pipeline visible to partner main contacts if you have actions in stages to be completed by partners, from their portal. By doing so you **empower** your partners and give them **autonomy**.
* Hide the onboarding pipeline if you want to track the onboarding internally, but never ever show it to partners.
  {% endhint %}


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