> For the complete documentation index, see [llms.txt](https://docs-vnext.kiflo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-vnext.kiflo.com/leads-deals/leads/set-up-acknowledgement-emails-for-leads.md).
# How to set up acknowledgment emails for Leads?
By default, lead acknowledgment in the account settings page is set to "do nothing". It is important to assign a template as this will drive trust, reassurance, and confirmation between the partner and channel manager whenever a new lead has been submitted.
## Why set up a lead acknowledgment email?
Here are a couple of reasons:
1. Confirmation to the partner that a lead was successfully submitted to the channel manager.
2. If an acknowledgment email is sent quickly (which Kiflo does automatically for you), it suggests that as a recipient, you are both available and quick in managing requests, thus nurturing trust between both parties.
Here is a sample lead acknowledgment email:
## How to set up a lead acknowledgment email?
All you have to do is click on your name (Top right-hand corner of the portal) > **Account Settings** > **Lead settings** > assign a template that you have created on the **"Acknowledge lead submissions"** dropdown.
{% hint style="info" %}
**How to create email templates?**
To learn how to create or edit an email template, view this article: [How to customize email templates?](/account-settings/emails/customize-email-templates.md)
{% endhint %}
---
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