> For the complete documentation index, see [llms.txt](https://docs-vnext.kiflo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-vnext.kiflo.com/leads-deals/deal-pipeline/customize-deal-pipeline.md).

# How to customize deal pipeline?

It's possible to customize the stages in the deal pipeline to reflect the stages you have in your CRM for instance.

## Customize deal pipeline stages

To edit the stages:

* Click on the top right corner (on your name):

![](https://3041514930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKkJn82Qo5a0Y4fOsoQzo%2Fuploads%2Fgit-blob-29f36705c42b8c8d7bedbdc5b994b5abd86ad3a2%2F60d7123300fd0d7c253f9e8a.png?alt=media)

* Go to **Account Settings** > **Deals settings**
* Click the **Configure** button in the **Deal stages** section:

![](https://3041514930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKkJn82Qo5a0Y4fOsoQzo%2Fuploads%2Fgit-blob-09fee57cd6896c533de3d580a5dad68298eb60ee%2F69933f5b70294212690190bd.png?alt=media)

From here you can:

* Add a new stage by clicking on the **Add stage** button.
* **Edit** or **delete** existing stages, using the actions buttons on each row:

![](https://3041514930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKkJn82Qo5a0Y4fOsoQzo%2Fuploads%2Fgit-blob-4ad4feb27159584e2d85c86b7e42d00500a25dbd%2F60d712b39e87cb3d01247749.png?alt=media)

* **Re-order** stages using the move buttons on each row:

![](https://3041514930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKkJn82Qo5a0Y4fOsoQzo%2Fuploads%2Fgit-blob-ac47c39c924342221e7055204ad9cbedade6e177%2F60d7131d61c60c534bd69ab7.png?alt=media)

## Closed won/lost stages

When editing stages, you can define the **Corresponding stage** (Closed Lost in the example below):

![](https://3041514930-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKkJn82Qo5a0Y4fOsoQzo%2Fuploads%2Fgit-blob-d5878e23228f6b66dc7775cf471006bc5d329087%2F60d7140c8556b07a28849c9d.png?alt=media)

The corresponding stage can be either **Closed Won** or **Closed Lost**. This is used by Kiflo to compute KPIs on the number of deals won or lost. The **Closed Won** stage is also used to trigger rewards if you have defined some rewards on this trigger.


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